Terms of service


Terms of Service

Welcome to Protea Plaza.
By accessing our website or placing an order, you agree to the following Terms of Service. Please read them carefully.

1. Overview

This website is operated by Protea Plaza. Throughout the site, the terms “we,” “us,” and “our” refer to Protea Plaza. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service.

If you do not agree to all the terms and conditions stated here, you may not access the website or use any services.

2. Online Store Terms

By agreeing to these Terms of Service, you confirm that:

  • You are at least the age of majority in your country or state of residence, or

  • You have given consent for any minor dependents to use this site under your supervision.

You may not use our products for any illegal or unauthorized purpose, nor violate any laws in your jurisdiction through the use of our Service.

3. Products & Services

Protea Plaza offers print-on-demand apparel and accessories. All products are made to order once purchased.

We make every effort to display product colors, designs, and details as accurately as possible. However, slight variations may occur due to screen settings or production processes.

We reserve the right to:

  • Modify or discontinue products at any time

  • Limit quantities per order

  • Refuse service to anyone for any reason at any time

4. Pricing & Payments

All prices are listed in the currency shown at checkout and are subject to change without notice.

By placing an order, you agree that:

  • Prices, shipping fees, and taxes are clearly shown before checkout

  • Payment is processed securely through our payment providers

  • We are not responsible for additional customs duties or import taxes imposed by your country

5. Shipping & Delivery

Orders are produced and shipped through our fulfillment partners.

Estimated delivery times are provided for guidance only and are not guaranteed. Protea Plaza is not responsible for delays caused by carriers, customs, or external events beyond our control.

Please ensure your shipping address is correct before completing checkout.

6. Returns, Refunds & Exchanges

Because our products are made to order:

  • We do not accept returns or exchanges for incorrect size selection or change of mind.

  • We do offer replacements or refunds for items that arrive damaged, defective, or incorrect.

Full details are available in our Return & Refund Policy, which forms part of these Terms.

7. Intellectual Property

All content on this site—including designs, text, graphics, logos, and images—is the property of Protea Plaza and may not be copied, reproduced, distributed, or used without written permission.

Purchasing a product does not grant rights to reproduce or resell our designs.

8. User Conduct

You agree not to:

  • Use the site for unlawful purposes

  • Attempt to interfere with the website’s security or functionality

  • Upload or transmit harmful code, viruses, or malicious content

Violation of these terms may result in termination of access to our services.

9. Third-Party Services

We may use third-party services (such as payment processors, analytics, or fulfillment partners) to operate our store.

We are not responsible for the content, policies, or practices of third-party websites or services.

10. Limitation of Liability

Protea Plaza shall not be liable for any indirect, incidental, punitive, or consequential damages arising from the use of our products or services.

Our total liability, where permitted by law, shall not exceed the amount paid for the product in question.

11. Governing Law

These Terms of Service are governed by and construed in accordance with applicable international commerce laws and consumer protection regulations relevant to the customer’s region.

12. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will take effect immediately upon being posted on the website.

It is your responsibility to review this page periodically.

13. Contact Information

For questions about these Terms of Service, please contact us via our Contact page.